Frequently Asked Questions

In today’s fabric manufacturing it is often difficult to know what you are buying, especially with ‘bargain’ fabrics. We source our fabrics from reputable companies (Charlotte, Greenhouse, Barrow, and Sunbrella fabrics — just to name a few) because we feel confident that these companies provide information about abrasion rating and stain resistance and that if we have any problem with their fabrics they will work to resolve it. In some cases fabrics are manufactured using the same pattern numbers but not the same ingredients. They may be manufactured overseas with different regulations than in the USA. It is often hard to know. Also, unbeknownst to many, fabrics have a shelf life. They lose freshness, can become wrinkled or creased or tear more easily when they are old. They can also fade in color.

Neff’s Upholstery has over 30 years of experience working with clients and interior designers to provide customers with pieces that they will love. We do all the upholstery work ourselves using the same techniques that have allowed us to gain our current reputation. Our experience and determination for customer satisfaction makes us one of the top upholsterers in Southern California.

If you feel that you own a quality piece of furniture and you like it besides the fabric, then it is absolutely worth reupholstering. Many furniture stores sell pieces for under $500; however, these typically have flimsy frames and the entire piece needs to be replaced within a few years. Old furniture is bound to have a solid frame that Neff’s Upholstery will be able to work with when reupholstering it. We always use brand new foam when replacing the foam in your pieces, so having us reupholster your piece of furniture will give it that brand new furniture look and feel.

Neff’s Upholstery offers a wide selection of fabrics that you can choose from; however, if you feel that you would like to bring in your own fabric, we will suggest the yardage amount needed for your particular reupholstery and do the entire job with your fabric.

First, the customer chooses to either bring the piece to John’s Upholstery or have Neff’s Upholstery come to his or her home (some estimates may be done over email if a picture is attached). We then provide the customer with an estimated cost for labor and an estimated amount of fabric needed for the job. At this point, the customer can choose to purchase fabric or go through Neff’s Upholstery to choose the fabric.

Second, if the customer decides to have the piece reupholstered by John’s Upholstery, the piece is brought in and stripped of the fabric and foam. Neff’s Upholstery then chooses the appropriate foam type and always uses brand new foam when reupholstering. If applicable, the wood frames are re-glued and the springs are re-tied.

Third, the new foam is added to the chair and the reupholstering process begins.

Fourth, the pillows and cushions are cut out of brand new foam and the fabric is applied.

Fifth, often times the customer is contacted to ensure that all the final details have been attended to. Pick-up and delivery is offered. Talk to Neff’s about the details. The customer now has a piece of furniture that they can enjoy for years to come!

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Neff's Upholstery, LLC / neffsuph@att.net
1260 Palmyrita Ave., Suite J, Riverside, CA, 92507
Phone: (951) 683-4900 / Fax: (951) 683-2726
Office Hours: Monday - Friday 8:00AM to 4:30PM